I've got one of those bus passes that's electronically loaded each month. Last week I sat on it and cracked it with my powerful right glute, rendering it inoperable.
I called and ordered a new card and was told it would arrive in five to seven business days. No big deal, I thought. I've had the same driver for a couple of months. I'll just tell him what the story is and he'll remember, possibly with a little prompting, from that moment forward.
Well dip me in Tang and call me John Boehner, if a new driver didn't show up on my inaugural morning with a useless bus pass. And the next day another new driver. And the next day a different one, yet. By gum, I've had a different driver each of the past four days.
It's been interesting.
Day One
Me: Morning.
Driver: Good morning, sir.
Me (brandishing my scotch-taped card): My card's broken.
Driver: Can you try to tap it?
Me (fruitlessly tapping): Yeah, see.
Driver: All right, bro. Go ahead.
Day Two
Driver (after seeing that my pass doesn't work): Do you have any cash?
Me: No. Plus, this thing costs ninety bucks a month.
Driver: Next time, just bring some cash.
Me (walking away): Yeah, maybe.
As I retreated down the aisle, the driver's voice continued. Was he still talking to me? Who else would he be talking to? Do I stop in the aisle and try to hear what he's saying? Should I return to the front?
Nah. I sat down and eventually he stopped talking.
This morning
Driver (again after seeing that my card doesn't scan): So it's loaded monthly, huh?
Me: Yeah.
Driver: Do you have a pass or a purse?
Me: Do I have a pass or a purse?
Driver: Right.
Me: I'm pretty sure it's always been a bus pass.
Driver: Go ahead, I believe you.
Me: Thanks.
A purse? Since then, I've found out that "ePurse" is a service for manually loading your bus card. I'm thinking if the driver had said "ePurse," rather than "Do you have a pass or a purse?" it may have held a bit more context.
So anyway, you're welcome, Metro. No charge for being your customer service mole ever since my card broke. In the final analysis, the drivers I encountered were courteous and accommodating, albeit a little quirky.
Four stars.
Showing posts with label metro. Show all posts
Showing posts with label metro. Show all posts
Thursday, December 6, 2012
Tuesday, November 9, 2010
It's so nice when two people hit it off
King County Metro Route 54, 7:54 AM
The tires on my Ford Ranger unnaturally chafed against the curb as I straightened the steering wheel. I had found a spot on the street, and the Metro bus, the second leg of my commute downtown, approached rapidly from behind. I tumbled out of the door, snagging my bag on the gear shift and slammed the door partially closed. Oh, well, I thought, it's still locked.
The articulated coach sped by me as I lengthened my stride to a full sprint, awkwardly clutching the bag's nylon fabric, rather than its strap or handle. The bus slowed to a stop to pick up passengers half a block ahead, and just as I reached it, began to slowly pull away. I slapped at its dusty blue and yellow exterior and mumbled an oath at the faceless driver and his mother.
The vehicle again slowed and stopped at a red light approximately one hundred feet up the street—one last chance. I jogged up to the door and stood in the middle of Alaska Street, staring up at the operator, his gaze locked on a distant horizon. I knocked but he didn't respond. I knocked harder and he finally turned his mulleted head in my direction.
My arms spread in a conciliatory manner, as if to say, "Hey, man, no hard feelings about leaving me in your exhaust. Now open the door, please." My facial expression betrayed pleasantness combined with anaerobic strain from the recent eighty-yard dead sprint. No words were exchanged; it was as if I were doing a private show for the man, where I played the part of a begging mime. He looked down at me, shook his head and swiveled his cranium back to its forward facing profile.
After abruptly realizing a lost cause, my emotions rapidly morphed from desperation to frustration to seething, swirling anger. I now wanted to yank his disproportionally long hair from the back of his head and duct tape it to his forehead to even things out. Since this wasn't an option, I quickly resorted to my profanity portfolio, ready to lob at least a couple of F-bombs into his area before he could drive away. Testosterone has a way of knocking on your door without first phoning.
Rage choked me as my brain fumbled for something, anything to yell inside the bus. I looked briefly to the left and noticed a small boy glaring out the window at me, curiously assessing this crazed, would-be passenger standing in the street, gesturing and panting. Our eyes met, and I could feel my ire transition from white hot to red to a dull orange.
I looked and felt like a fool.
The light turned green and King County Metro Route 54 lumbered away as I retreated to the safer confines of the sidewalk. A minute later, my head rose to greet the sound of another 54 approaching from the distance.
The tires on my Ford Ranger unnaturally chafed against the curb as I straightened the steering wheel. I had found a spot on the street, and the Metro bus, the second leg of my commute downtown, approached rapidly from behind. I tumbled out of the door, snagging my bag on the gear shift and slammed the door partially closed. Oh, well, I thought, it's still locked.
The articulated coach sped by me as I lengthened my stride to a full sprint, awkwardly clutching the bag's nylon fabric, rather than its strap or handle. The bus slowed to a stop to pick up passengers half a block ahead, and just as I reached it, began to slowly pull away. I slapped at its dusty blue and yellow exterior and mumbled an oath at the faceless driver and his mother.
The vehicle again slowed and stopped at a red light approximately one hundred feet up the street—one last chance. I jogged up to the door and stood in the middle of Alaska Street, staring up at the operator, his gaze locked on a distant horizon. I knocked but he didn't respond. I knocked harder and he finally turned his mulleted head in my direction.
My arms spread in a conciliatory manner, as if to say, "Hey, man, no hard feelings about leaving me in your exhaust. Now open the door, please." My facial expression betrayed pleasantness combined with anaerobic strain from the recent eighty-yard dead sprint. No words were exchanged; it was as if I were doing a private show for the man, where I played the part of a begging mime. He looked down at me, shook his head and swiveled his cranium back to its forward facing profile.
After abruptly realizing a lost cause, my emotions rapidly morphed from desperation to frustration to seething, swirling anger. I now wanted to yank his disproportionally long hair from the back of his head and duct tape it to his forehead to even things out. Since this wasn't an option, I quickly resorted to my profanity portfolio, ready to lob at least a couple of F-bombs into his area before he could drive away. Testosterone has a way of knocking on your door without first phoning.
Rage choked me as my brain fumbled for something, anything to yell inside the bus. I looked briefly to the left and noticed a small boy glaring out the window at me, curiously assessing this crazed, would-be passenger standing in the street, gesturing and panting. Our eyes met, and I could feel my ire transition from white hot to red to a dull orange.
I looked and felt like a fool.
The light turned green and King County Metro Route 54 lumbered away as I retreated to the safer confines of the sidewalk. A minute later, my head rose to greet the sound of another 54 approaching from the distance.
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